dug 
BulkRegister was the last major U.S.-based pure-play registrar in the market. Its acquisition by eNom marks the end of an era in the history of domain names and the Internet as a whole. (more info here)
Wow, I knew Bulkregister was good, but I had no idea the industry was evolving in that direction. It’s a shame, I’ve had great service from Bulkregister over the years, but recently the new owners Enom have really been making a pig’s ear of the domain registry service.
I felt the greasy end of their incompetence over the weekend and even after a lengthy bout of support ticket ping-pong they refuse to do the right thing. So it looks like I’m in the market for somewhere sensible to maintain my domain registrations. I guess prices have cooled off a bit in Europe so I might try a UK shop this time. Has anyone got any recommendations?