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Client: Orange
Project: European comms product development for Orange and Mobistar business customers.
This project was a joy to run, a real testament to what a small team running Agile methodologies can do even as part of a heavyweight organisation. I had spent the better part of a year managing France Telecom stakeholders on an integrated communications project when I was contacted by the leader of this three-man team.
We worked together (yes, in French), helping dev teams move from waterfall-based production methodology to a user-centred design process built on the Garrett elements of user experience.
Demo: A flash animation is available to view the calendar functions
Outcome: The end product was rolled out quickly to the two markets and has been a huge success. After the launch, learnings from this product development were fed back into the France portal which now offers its customers best-in-class converged communications tools.