I bought your product. Now boss me around.

dug dug Follow Sep 28, 2012 · 1 min read
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Having just finished a big SAP UX project, I’ve been thinking about how large software vendors typically (I should say historically as this is beginning to change) transfer risk and pain to the end user. Here’s an example:


WTF?!? Waddayamean I’m not allowed (the required extension?) to change the filename extension. It’s my file, if I want to use the suffix “.pork-bellies” I can alright? The person who wrote this error message needs a lesson in user-facing software ethics!

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Written by dug Follow
Hiya, life goes like this. Step 1: Get out of bed. Step 2: Make things better:-)