dug 
Very impressed with Tomy UK (the people who make those funny radio powered baby monitor things). I thought mine was broken as its flashing light morse code alarm was doing what I thought was the wrong thing. I checked out the web site looking for a plain and simple tech spec on the alarm codes but couldn’t get anywhere. The site is all Flash and content free - a real load of poo but to my surprise, when you fill in the “contact us” form (why nasty comments about the site from concerned parents etc etc) they then call you back soon after submitting the form
So much for Mr Ecrm ;-)