The big Visa widget at the top has the shape, drop-shadow design and position of a search input box. This one kept trying to convince the auto-pilot part of my web users brain that I should click on it.
I recently tried out the @verynetwork web store to get a feel for what retailers are up to these days. This store is run by the same company that redeployed Woollies as a digital pure-play but doesn’t have the brand equity that Woolworths does. Incidentally, the fact they’ve launched a party-specific url suggests they’ve done a lot to understand the needs of the average Woollies customer.
One of the fun side-effects of not shaving for a few weeks is that you get to give yourself a funny beard before shaving it all off:-)
Talk about what makes a great customer experience… My O2 iPhone has been down for four days now and no amount of calls to the ‘support’ line and emails to the help-desk seem to make any difference. If I can find the energy I’ll log each step in the exchange as right from buying the phone it’s been one UX downer after another…
Or at least lets make sure the darn thing gets a proper debate in parliament. The bit that frightens me most: Big Copyright getting the right to disconnect my daughter from the internet. I wished I had been recording Cory Doctorow (above) instead of photographing him as he made a beautifully worded case for the absurdity of the bill.
Ruth’s celebration was held at Salem Chapel East Budleigh, Devon, on March 7th 2010.