Donkey on the Edge

Posts - Page 23 of 171

Hide your search interface

  • ~1 min read

The big Visa widget at the top has the shape, drop-shadow design and position of a search input box. This one kept trying to convince the auto-pilot part of my web users brain that I should click on it.

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Very search interface

  • 1 min read

I recently tried out the @verynetwork web store to get a feel for what retailers are up to these days. This store is run by the same company that redeployed Woollies as a digital pure-play but doesn’t have the brand equity that Woolworths does. Incidentally, the fact they’ve launched a party-specific url suggests they’ve done a lot to understand the needs of the average Woollies customer.

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Gardening beard

  • ~1 min read

One of the fun side-effects of not shaving for a few weeks is that you get to give yourself a funny beard before shaving it all off:-)

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Is this an April Fool’s day thing?

  • 1 min read

Talk about what makes a great customer experience… My O2 iPhone has been down for four days now and no amount of calls to the ‘support’ line and emails to the help-desk seem to make any difference. If I can find the energy I’ll log each step in the exchange as right from buying the phone it’s been one UX downer after another…

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Stopping the Digital Economy Bill

  • ~1 min read

Or at least lets make sure the darn thing gets a proper debate in parliament. The bit that frightens me most: Big Copyright getting the right to disconnect my daughter from the internet. I wished I had been recording Cory Doctorow (above) instead of photographing him as he made a beautifully worded case for the absurdity of the bill.

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