January 11, 2011
Dixons Retail: Getsat pilot
A screengrab from the Dixons GetSat server
One of the key pillars of the four-year Dixons Retail transformation program is to be thrifty when building and this is particularly relevant to software in the enterprise where feature-bloat and mystery licensing can mean you get some exceptionally poor value for your corporate dollar.
As part of the effort to discover new ways to build cheaply online Dug is running a number of pilots including web-based customer-led support via GetSatisfaction and using open-source blogging tools to enhance our ecommerce websites.
Fingers crossed these will lead to some greater efficiencies, not least the ability to build quickly as well as cheaply.