Donkey on the Edge

Posts - Page 20 of 171

iPhone book

  • ~1 min read

OK, today I finally cracked. Because I’m an idiot I can’t work out how to pull our phone numbers on the Blackberry. I can search for a person but I only get the Hemel extension number which I can’t click on to dial.

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Don’t guess.. TEST!

  • 1 min read

Just came across this great article about usability testing, which explains in very light hearted way why and when to do usability tests.

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Customer dropouts in our purchase funnel

  • ~1 min read

Hi All, DavidW sent a message ‘round with some thoughts on the Dixons delivery screen. Metrics are indicating this step in the purchase process triggers lots of abandoned baskets.

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