If you’re reading this, please make sure the people sitting in front, behind and just generally all around you have also read it.
OK, today I finally cracked. Because I’m an idiot I can’t work out how to pull our phone numbers on the Blackberry. I can search for a person but I only get the Hemel extension number which I can’t click on to dial.
Just came across this great article about usability testing, which explains in very light hearted way why and when to do usability tests.
Interesting article on BBC website about how people are spending there time online.
I have been meeting with some different companies recently looking at ways we can increase the benefit of the content on our sites for our users.
Hi All, DavidW sent a message ‘round with some thoughts on the Dixons delivery screen. Metrics are indicating this step in the purchase process triggers lots of abandoned baskets.