It’s great to see the Ask an owner function live on dixons.co.uk and the service is working well. Reevoo have been making a lot less marketing noise than competitors so it’s great to see their hard work and ingenuity pay off.
If I had one comment about the UX it’s that when the panel opens, the user is presented with previous answers (not a question interface). To get to the form, one needs to scroll down to the bottom of the panel. Maybe in the next version they can get an “Ask a question” link near the top. Probably one for MVT;-)